Team Lead Role at IVF Chain Call Centre in Noida - Apply Now
Join Our Dynamic Team as a Team Lead at IVF Chain Call Centre in Noida
Are you looking for a rewarding career opportunity in a thriving industry? Our IVF chain is seeking a dedicated and experienced professional to join our call centre team in Noida as a Team Lead. This is an exciting chance to work in a fast-paced environment where your skills and leadership will make a significant impact.
As a Team Lead, you will play a crucial role in managing and guiding our call centre team to ensure top-notch customer service and operational efficiency. This role is perfect for someone with a passion for healthcare and a knack for leadership.
Why Work With Us?
Our organization is at the forefront of fertility treatments, providing advanced solutions and support to countless families. By joining our team, you will be part of a mission-driven company that values excellence, compassion, and innovation. We offer a supportive work environment where your contributions are recognized and valued.
We believe in fostering a culture of growth, offering ample opportunities for professional development. As part of our team, you'll have access to continuous learning and advancement, ensuring you stay at the top of your game.
Key Responsibilities
As a Team Lead, you will be responsible for:
- Overseeing the daily operations of the call centre.
- Leading and mentoring a team of customer service representatives.
- Ensuring high levels of customer satisfaction through effective communication and problem-solving.
- Collaborating with management to develop strategies for improving service quality.
Your role will not only involve managing the operations but also inspiring your team to achieve their best while maintaining a positive and productive work environment.
Qualifications and Skills
To excel in this role, you should possess:
- A bachelor's degree in business administration or a related field.
- Proven experience in a leadership position within a call centre or customer service environment.
- Exceptional communication and interpersonal skills.
- The ability to handle multiple tasks efficiently.
Those with a background in healthcare call centres will find their experience especially beneficial.
How to Apply
If you are ready to take the next step in your career and join a leading IVF chain, we encourage you to apply today. This is an opportunity to make a difference in the lives of many while building a fulfilling career. To apply, please send your resume and cover letter to our HR department.
We look forward to welcoming you to our team and embarking on this exciting journey together!
Ivf chain hiring
Team lead role call centre
Location - Noida sec 18
Qualification- Gradute tv
Expereince - 3-5 yrs
should have expereince on Team Handeling
Salary Package- 32-35k CTC + Incentive
T&C - 9.00 AM- 6.00 PM
Contact us at #9410290495
[email protected]